Hardware maintenance & software support

Our high standards apply to the entire life cycle of your solution. That is why we offer lasting and reliable support.

We oversee the repair and maintenance of your devices at our locations worldwide. Our professional team of trained technicians ensures that your handhelds work smoothly and efficiently. In addition to monitoring for damage caused by normal wear and tear, we check your devices for potential vulnerabilities and risk preventative repairs. Annual software updates, answers to software questions and a helpdesk for support are all part of our commitment to you.

As software designers and developers, we can add features and components to your solution as your requirements change. These options, such as 2D barcode scanning, LPR or pay-by-phone / space, can be added to your existing Politess system at any time. This is easily done via secure remote maintenance with our team of software engineers. Your device will be repaired quickly and returned to you immediately. Optionally, we can also provide you with loan devices so that your work is not disrupted and continues to run smoothly during maintenance.